Advisory

Where my work meets yours.

Helping organizations build, scale, or stabilize the operating systems behind their people.

My focus is leading a learning function in-house (Vancouver or remote). Alongside that, I take on a small number of advisory engagements.

What I do

Six areas of work. One operating standard.

02

Measurement & Impact

Proving learning changed the work, not just that it happened. I build the metrics, tracking, and evaluation that show whether capability actually transferred, then use the data to fix what isn't landing.

Learning measurement Impact & evaluation Learning analytics Completion & transfer metrics Reporting to leadership
04

Program & Change Management

Coordinating internal teams, contractors, and cross-functional partners to one delivery standard. Change management through regulatory cutovers, partner transitions, and multi-location expansion.

Program management Change management Multi-stakeholder coordination Vendor & SME management Regulatory cutovers
06

Learning Experience Direction

I own how learning is experienced, not just what's in it, but how people move through it, what holds attention, and where they drop off. Teaching, graphic design, and years in VFX gave me the eye to set that standard and direct the people who build to it, instead of handing it off and hoping.

Learner experience strategy Design direction & standards Attention & engagement Fluent in LXD & UI/UX Cross-trained eye: teaching, design, VFX
From the people I've worked with

Voices from the work.

Mel has a rare ability to design and scale operating models that work in practice, balancing strategy, execution, and people with clarity and calm.
Laura Coumbe  ·  Artist Manager & Talent Specialist, Think Tank Training Centre
Melissa Best is our powerhouse VP of Education, Americas, and has been crucial in the set up and day-to-day running of CEA.
Centre for Entertainment Arts  ·  Marketing & Communications
Where I work

I work with organizations navigating moments where the workforce has to keep up with change.

Founding phases Scale-ups Regulatory transitions Leadership handoffs AI integration

The brief is usually ambiguous and the timeline compressed. That's where I do my best work, scoped to the problem, not just the org chart.

Let's talk

If any of this resonates, I'd be happy to talk.

A 30-minute conversation to understand what you're working on and whether the work I do is the right fit for it.

Schedule a conversation
Or email directly
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